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How to look for a repairperson

The first place to look is, of course, your local yellow pages. This may be better than doing an on-line search, since many clock repairmen are not particularly tech savvy! How do you know if you're getting a good repairman? Check out our page on "Service or Disservice?" and use the information there as a basis for questions to ask your prospective repairman (e.g., "How do you overhaul a movement?").

Ask if he or she is a member of NAWCC or AWI. In my experience, members of these organizations really care about the clocks they repair. They also have access to lots of instructional and research materials. I would personally favor a member of one of these groups over a non-member.

Another possibility is to go to the NAWCC web site, and look up the Chapter Officers page. There you will find listings by state of all the local NAWCC chapters. Typically, the officers of these chapters know most of the "clock people" in their areas, so even if the officers don't do repairs, they may be able to offer a referral.

A last resort, and I really mean that -- a last resort -- is to ship the clock here. I really discourage this practice due to the possibility of damaging the clock in transit. If you are mechanical enough to remove the movement from the case, that's a plus, but it's still a risky business. Please contact me before you ship a clock to Huntington Beach.

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